Last Updated: 19-Nov-2025
This Privacy Policy ("Policy") outlines the
practices of BTC Tours and Travels Private Limited ("Company",
"we", "us", or "our") regarding the collection,
use, processing, storage, disclosure, and protection of personal data when you
access or interact with our website www.btctravels.com
("Website") or use our travel and visa-related services ("Services").
By accessing our Website or using our Services, you acknowledge and agree to
the terms of this Policy.
1. Company Details
BTC Tours and Travels Private Limited
C-9/94, Sector-8, Rohini,
New Delhi, Delhi – 110085, India
Website: https://www.btctravels.com
Email: info@btctravels.com
2. Information We Collect
We may collect and process the following categories of
personal data:
A. Personal Information
- Full
Name
- Email
Address
- Residential
Address
- Date
of Birth
- Passport
Details
- Travel
Preferences
- Payment
Information (processed through secure third-party gateways)
- Any
additional details required for travel bookings, itinerary planning, or
visa processing
B. Automatically Collected Information
When you access our Website, we may collect:
- IP
Address
- Browser
Type and Version
- Device
Type
- Pages
Visited
- Referring
URLs
- Time
Spent on Website
- Cookies
and tracking identifiers
C. Third‑Party Information
We may receive personal data from:
- Travel
partners (airlines, hotels, DMCs)
- Visa
application centers or embassies
- Payment
processors
- Analytics
and marketing partners
3. Purpose of Processing Personal Data
We process your personal data for the following lawful
purposes:
- To
provide, manage, and fulfil travel bookings, visa services, and related
support
- To communicate
confirmations, updates, alerts, and customer support responses
- To
comply with applicable laws, regulations, and government requirements
- To
enhance and personalise your Website experience
- To
process secure payments via third-party payment gateways
- To
conduct analytics, service improvements, and performance optimisation
- To
send promotional communications (only with your consent where required)
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA),
our legal bases for processing include:
- Contractual
Necessity: To provide requested travel and visa services.
- Legitimate
Interests: For analytics, security, fraud prevention, and service
improvement.
- Legal
Obligation: For compliance with immigration, tax, accounting, or
regulatory requirements.
- Consent:
For sending marketing communications, using optional cookies, or
processing sensitive documents.
You may withdraw your consent at any time by contacting us
at info@btctravels.com.
5. Sharing of Personal Information
We may disclose your data to the following categories of
recipients:
A. Travel & Service Partners
- Airlines
- Hotels
& accommodation partners
- Destination
management companies
- Transportation
providers
- Visa
facilitation centers, embassies, and consulates
B. Technical & Operational Partners
- Web
hosting & IT service providers
- Payment
processors
- Marketing
& analytics tools
- Customer
support platforms
C. Legal Compliance
We may share personal information when required by:
- Government
authorities
- Immigration
or visa departments
- Courts,
tribunals, or law enforcement
We do not sell or rent your personal data.
6. Data Transfers (GDPR Compliance)
Your information may be transferred to and processed in
countries outside your home jurisdiction. Whenever we transfer data
internationally, we ensure:
- Adequate
safeguards (such as Standard Contractual Clauses), or
- Transfers
required for service fulfilment (e.g., sharing data with hotels or
embassies)
7. Data Retention
We retain personal data only as long as necessary to:
- Complete
your bookings and provide services
- Comply
with legal, regulatory, or audit obligations
- Maintain
business records for tax purposes
Data that is no longer required is securely deleted or
anonymized.
8. Your Rights (GDPR / CCPA)
Depending on your jurisdiction, you may have the following
rights:
Under GDPR (EU Residents):
- Right
to Access
- Right
to Rectification
- Right
to Erasure ("Right to be Forgotten")
- Right
to Restrict Processing
- Right
to Data Portability
- Right
to Object
- Right
to Withdraw Consent
Under CCPA (California Residents):
- Right
to Know the categories of data collected
- Right
to Request Deletion
- Right
to Opt-Out of data selling (we do not sell data)
- Right
to Non‑Discrimination for exercising privacy rights
To exercise any of these rights, contact us at info@btctravels.com.
9. Cookies & Tracking Technologies
Our Website uses cookies and similar tracking tools to
improve performance and user experience.
A. What Cookies We Use
- Essential
Cookies: Required for core website functionality.
- Performance
Cookies: Assist with analytics and site optimisation.
- Functional
Cookies: Enhance user experience and preferences.
- Marketing
Cookies: Used for remarketing or personalised ads (only with consent).
B. Managing Cookies
You may disable cookies via your browser settings. Please
note that disabling essential cookies may affect Website functionality.
Cookie Policy
This Cookie Policy explains how BTC Tours and Travels
Private Limited uses cookies when you visit www.btctravels.com.
1. What Are Cookies?
Cookies are small text files stored on your device to
enhance your browsing experience.
2. Why We Use Cookies
We use cookies to:
- Enable
core Website functionality
- Improve
site performance and analytics
- Personalise
user experience
- Deliver
relevant marketing content (where applicable)
3. Third‑Party Cookies
Certain third parties (such as analytics platforms, ad
networks, and social media providers) may set cookies through our Website.
4. How to Control Cookies
You may adjust your browser to block or delete cookies.
Instructions vary by browser.
For questions regarding cookies, contact info@btctravels.com.
10. Data Security
We implement commercially reasonable technical,
administrative, and physical safeguards to protect personal data. However, no
method of transmission or storage is completely secure. We strive to protect
your information but cannot guarantee absolute security.
11. Children's Privacy
Our Website and Services are not intended for individuals
under 18. We do not knowingly collect information from minors.
12. External Links
Our Website may contain links to third‑party sites. We are
not responsible for their privacy practices, content, or security.
13. Updates to This Policy
We may modify this Policy from time to time. Updated
versions will be posted on this page with a revised "Last Updated"
date.
Continued use of the Website indicates acceptance of the
updated Policy.
14. Contact Us
For privacy-related inquiries, rights requests, or
additional information, contact:
BTC Tours and Travels Private Limited
Email: info@btctravels.com
Website: https://www.btctravels.com